In this series, Turner Business is providing space for a series of Guest Essayists to provide their thoughts on the After Action Report townhall that was held on Friday, October 30, 2026, in the University Hall Auditorium. This townhall focused on the enrollment troubles that CSU has been experiencing over multiple consecutive semesters.
To begin, I would like to give credit to the CSU administration for saying that the townhall was not meant to place blame on anyone. However, there is a difference between blaming and accepting responsibility. I don't hear the administration taking responsibility for the polies and procedures that they created and now oversee. If the problems substantially lie within the institutional processes, then a mea culpa from the administration would be nice. With regard to the plan for leveraging Element451 to solve the systems and processes problems, it is shocking that the University System of Georgia apparently does not use benchmarking to share successful processes and systems among all of its member institutions. The System does not operate like a system. I agree with the panel that CSU might need to rethink our variety of majors. Businesses struggle trying to be everything to everybody when they do not have sufficient demand among multiple product/ service lines. In this regard, CSU would need to address an ugly reality across campus (which we did not do during Strategic Alignment I or II). We have academic majors that have too few graduates, are not a good return on the investment for students borrowing money to complete them, or both of these two things.
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