Snipes Surpasses 1,500 Google Scholar Citations

Research by Turner College professor of management Robin Snipes recently surpassed 1,500 career Google Scholar citations.  Additionally, Google Scholar reports that her i10-index is equal to 16, meaning that Snipes has published 16 studies that have each garnered at least 10 citations.  Google Scholar also reports two additional metrics.  One of these is a scholar’s h-index, which is the largest number, h, of a scholar’s publications that have each garnered at least h citations.  Snipes’ h-index is 14, meaning that her 14 most-cited studies have each generated at least 14 citations.  Another Google Scholar metric is a scholar’s g-index, which is the largest number, g, of a scholar’s publications that have collectively garnered at least g² citations.  Snipes’ g-index is 38, meaning that her 38 most-cited studies have collectively produced at least 1,444 citations. 

Snipes’ top-cited publication is a 2005 study on which specific facets of employee job satisfaction have the largest effect on customer perceptions of service quality that appears in the Journal of Business Research.  This piece was co-authored with Sharon Oswald and Achilles Armenakis, both of Auburn University, and Michael LaTour of the University of Nevada – Las Vegas.  Snipes’ second most-cited publication is a 1996 study on the use of fear appeals in advertising that appears in the Journal of Advertising Research.  This paper was co-authored with LaTour and Sara Bliss of Auburn University.  Robin Snipes has a Ph.D. in Human Resource Management from Auburn University.  She has work experience as a Marketing Manager at Printpack, Inc. (Atlanta, Georgia) and Tom’s Foods (Columbus, Georgia), and consulting experience working with firms such as Cambria Consulting, Inc. (Boston, Mass.), Microsoft, the Columbus Water Works, and St. Francis Hospital.  Snipes has also assisted several non-profit organizations in the development of management strategies over the years, including Second Harvest Food Bank, New Horizons, the American Red Cross, the American Cancer Society, Columbus Hospice, and the Concharty Council of Girl Scouts.