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MSOL Student Publishes Servant Leadership Research

CSU’s Jill Carroll joins the growing ranks of students who have published research during, or shortly after completing, coursework in the Turner College’s Master of Science in Organizational Leadership (MSOL) program.  Carroll’s study, published in a recent issue of Servant Leadership: Theory & Practice, conceptually examines whether leader communication frequency and goal clarity strengthen a servant leader’s impact on team performance, and whether team potency, which is defined as members’ shared confidence in a team’s general capabilities across tasks and contexts, mediates the leader’s influence on performance.  Carroll’s work also examines the importance of leaders communicating frequently and sharing clear team goals in fundraising settings.  As she explains, these leader behaviors are imperative for fundraising teams to successfully strategize and execute their action plans in order to deepen relationships with constituents and increase donations.  The fundraising focus of Carroll’s research is especially relevant to her current and prior roles at CSU.  Carroll earned an undergraduate degree (with honors) in environmental science and management from James Cook University (Australia) in 1999.  After graduation, she joined the Oxbow Meadows Environmental Learning Center at CSU, where she served as an administrative coordinator.  In 2008, Carroll took on the role of Events Coordinator in CSU’s College of Letters and Sciences.  Two years later, she transitioned to Director of Development in the college.  Since June of 2019, Carroll has served as the Development Director for CSU.


As noted above, the list of MSOL program graduates who have published research in academic journals is growing.  It includes Benjamin Staats (Servant Leadership: Theory & Practice, 2015), Michael Duffy (Servant Leadership: Theory & Practice, 2016), Matthew Heath (International Journal of Servant-Leadership, 2017), Gary Harber and Christopher McMaster (Servant Leadership: Theory & Practice, 2018), Cody Ward (Journal for Economic Educators, 2018), Daniel Kurber and Alexander Stodola (International Journal of Servant-Leadership, 2019), Ian Quinn (Servant Leadership: Theory & Practice, 2019), and Douglas Gain (Servant Leadership: Theory & Practice, 2020).  A recent LinkedIn search conducted by Turner Business reveals that Staats is a Future Operations Planner in the U.S. Space Command (Peterson, CO), Heath is an Operations Officer in the U.S. Army (Ft. Benning, GA), Harber is Distribution Manager for Milgard Windows and Doors (Fife, WA), McMaster is a Company Commander in the U.S. Army (Ft. Benning, GA), Kurber is an IT Project Manager at Synovus (Columbus, GA), Stodola is a Senior Project Manager at MD Anderson Cancer Center (Houston, TX), Quinn is an IT manager at enGen (Pittsburgh, PA), and Gain is a Functional Consultant at Adept Dynamics (Phoenix, AZ).

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